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The following is total monthly budgeted cost and activity information for the four activity centers in the billing department of Oregon Power Company Activity Center

The following is total monthly budgeted cost and activity information for the four activity centers in the billing department of Oregon Power Company

Activity Center

Variable

Fixed

Cost Driver

Statement inquiry

$76,197

$160,000

3,300 labor hours

Correspondence

$10,052

$28,000

2,800 letters

Account billing

$182,000

$84,000

2,600,000 lines

Payment verification

$8,600

$77,000

20,000 accounts

In September, actual total costs and activity were as follows:

Activity Center

Total Costs

Driver Amount

Statement inquiry

$236,223

3,270 labor hours

Correspondence

$38,605

2,760 letters

Account billing

$262,958

2,550,000 lines

Payment verification

$85,875

20,060 accounts

Compute the flexible-budget variances for the following two activity cost items (round unit costs to two decimal places and enter favorable variances as positive numbers and unfavorable variances as negative numbers): Statement inquiry Payment verification

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