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The following narrative describes the processing of customer mail orders at Eye - Dee - A - Pet, Inc.: Eye - Dee - A -
The following narrative describes the processing of customer mail orders
at EyeDeeAPet, Inc.:
EyeDeeAPet, Inc. is a small manufacturing operation engaged in the
selling of digital identification chips that can be implanted into household pets, such as cats and dogs. Customers eg veterinary clinics, animal hospitals send orders by mail to the sales order department, where
sales order clerks open the orders and review them for accuracy. For
each order, the clerks enter the customer number, and the computer displays the customer record. The clerk matches the customer information
on the screen with the customer order. Assuming that they match, the
clerk enters the items and quantities being ordered. The computer edits
the order by comparing the input data to customer and inventory master
data. Assuming that the order passes the edits, the computer records the
order on the sales event data and the sales order master data and then
updates the inventory to allocate the ordered inventory. As the order is
recorded, it is printed on a printer in the warehouse the picking ticket
A copy of the sales order is also printed in the sales order department
and is sent to the customer a customer acknowledgement Please Draw Systems Flowchart
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