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The following question is designed to highlight key concepts from the Loyalty Programs topic article titled, StarBUCKS, Loyalty, and Breakage (Nevraumont 2019). Q. Breakage. $1.6

The following question is designed to highlight key concepts from the Loyalty Programs topic article titled, "StarBUCKS, Loyalty, and Breakage" (Nevraumont 2019).

Q. Breakage.$1.6 billion in stored card liabilities outstanding = a loan to Starbucks. Explain the reasoning behind this idea. What are some of the other benefits brought about by Starbucks rewards?

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The concept of breakage in loyalty programs refers to the unredeemed rewards or points that customers accumulate but do not use In the context of Star... blur-text-image

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