The following question relates to an insurance company's medical claims process. The insurance company uses the following activities to process medical claims; the sequence of the tasks cannot be altered, and the individual tasks cannot be divided into shorter tasks (example: task 1 cannot be divided into two, 5-minute tasks). The output is called an Explanation of Benefits (EOB); one EOB is generated for each incoming claim. For this problem set, this office is open 6days per week for 7 actual working hours per day. How can the throughput rate of this process be improved? Suggest one improvement method