The following questions from number 1 to 5

. Outline and briefly describe the major steps in the marketing research process. . Please explain how "Test-retest reliability\" can be obtained in a survey. Give an example to illustrate your answers. . Explain how cluster sampling can be implemented using an example. . Please give an example of a "Causal research". . What is a \"Moderating Variable"? Please give an example to illustrate your answer. . Explain how marketing research can help a company retain its customers and turn them into brand loyal customers