The following statements relate to understanding today's business environment. Complete the statements with one of the terms listed here. You may use a term more than once, and some terms may not be used at all. E-commerce Just-in-time (JIT) manufacturing Enterprise Resource Planning (ERP) Total quality management (TQM) a. is a management philosophy that focuses on producing products as needed by the customer. b. The goal of is to please customers by providing them with superior products and services by eliminating defects and waste. c. can integrate all of a company's worldwide functions, departments, and data. d. Firms adopt to conduct business on the Internet