The following two questions were part of a questionnaire written to discover students views about the university library.

.

Critically evaluate the wording of both questions and response options and identify problems with the questions and responses (5 marks); and

Propose an alternative improved way to write each question and response option and explain how your alternative improved wording for each question and response option should overcome the problems you have identified with the provided questions and response options. (5 marks)

.

a. How often do you use the university library: occasionally sometimes regularly often (10 marks)

.

b. How satisified have you been with the universitys library services: very satisfied a bit satisfied they are OK I dont like the services (10 marks)