The fundamental importance of Operational Resilience is understood by organizations that have faced crisis situations, whether they were major IT outages, cyber-attacks, geo-political incidents or any number of physical events such as severe weather, fire or floods. COVID-19 continues to be the single greatest threat but as steps are taken to ease the lockdown, questions are being asked about what this means for organizations. First and foremost, employees need to have the confidence that the workplace they're returning to is safe. However, organizations need to overcome a multitude of immediate and practical challenges to achieve this goal.

Discuss how to maintain operational resilience during COVID-19 for a 'small business' or 'small-medium enterprises' (SMEs) ?