Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

The Gem ( TG ) is an organic juice bar located in Philadelphia. TG is particularly famous for its protein - smoothies and currently has

The Gem (TG) is an organic juice bar located in Philadelphia. TG is particularly famous for its
protein-smoothies and currently has two smoothie-makers (each is operated by a single employee).
Customers arrive at TG with an average rate of 60 customers/hour, and the standard deviation of
inter-arrival times is 2 minutes. Furthermore, historical data indicates that the protein-smoothie
preparation times are distributed exponentially with a standard deviation of 96 seconds.
(a) What is the average customer waiting time? (In line)(3.5 points)
(b) What is the average number of customers in TG?(Both in line and in front of the smoothie-
maker)(2 points)
(c) Manager of TG wants to decrease average customer waiting time (in line) below 5 minutes.
For that purpose, he plans to eliminate any variability in service times by switching old smoothie-
makers with the new ones (average service time will stay the same). Can he reach his goal?
Explain. (2 points)
image text in transcribed

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Students also viewed these General Management questions