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The general environment is composed of dimensions in the broader society that influence an industry and the firms within it. We group these dimensions into

"The general environment is composed of dimensions in the broader society that influence an industry and the firms within it. We group these dimensions into seven environmental segments: demographics, economics, political/legal, sociocultural, technological, global, and physical".

To what extent does your organization (Xerox) utilize the seven segments to scan the external environment?

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