The goal of quality control is to create defect$-$free products through activities such as testing. In contrast, quality assurance focuses on $...$

Question $7$ options:

a$)$

Ensuring customer satisfaction by providing support for users and being responsive to user feedback.

b$)$

The establishment and company templates, guidelines and standards.

c$)$

Collecting metrics to help management monitor of the effectiveness of test and development activities.

d$)$

The software development process, not the software products being developed.

e$)$

Selecting the development methodology and managing the development life cycle.