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The Grand has booked the Stars Wars Trilogy and expects more customers. From conversations with other theater owners, it estimates that the arrival rate will

  1. The Grand has booked the Stars Wars Trilogy and expects more customers. From conversations with other theater owners, it estimates that the arrival rate will increase to 10 per minute. Output is supplied for a two-cashier and a three-cashier system. The Grand has space for ten customers to wait indoors to buy tickets. Which system would you like to consider?

Number of Channels

2

3

Arrival Rate

10

10

Service Rate

6

6

Probability of No Units in System

.0909

.1727

Average Waiting Time

.3788

.0375

Average Time in System

.5455

.2041

Average Number Waiting

3.7879

.3747

Average Number in System

5.4545

2.0414

Probability of Waiting

.7576

.2998

Probability of 11 in System

.0245

less than .0088

a.

there is no doubt I will choose the three-cashier system *(Incorrect)

b.

Both systems work equally well given all the considerations

c.

will choose the two-cashier system based on the data given since the three-cashier system is not cost effective comparing to the two-cashier system

d.

none of the above choices are correct

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