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The Healthy Foods grocery store is attempting to isolate the root causes of unexpected delays at the checkout counters. Their research resulted in the following

The Healthy Foods grocery store is attempting to isolate the root causes of unexpected delays at the checkout counters. Their research resulted in the following possible causes:

Cause of Error

Frequency

Price check

141

Register out of money

14

Bagger unavailable

33

Register out of tape

44

Customer forgot item

12

Management override for incorrect entry

86

Wrong item

52

Other

8

Total Errors

390

Make a Pareto chart by ranking the causes from the most frequent to the least frequent and graphing the resulting data.

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