Question
The hotel manager wants to compare satisfactory level of customers. The study of customer satisfaction levels of two hotels, the Beachcomber and the Windsurfer
The hotel manager wants to compare satisfactory level of customers. The study of customer satisfaction levels of two hotels, the Beachcomber and the Windsurfer with sampling 489 customers is considered, and those customers are asked their opinion about the hotel they have visited. Their answers are summarized in the following Satisfied? Yes No Total Hotel Beachcomber Windsurfer Total 163 154 317 64 227 108 172 262 489 The manager is interested in comparing the two hotels in terms of customer satisfaction. Use 0.05 significance level.
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Get StartedRecommended Textbook for
Practical Management Science
Authors: Wayne L. Winston, Christian Albright
5th Edition
1305631540, 1305631544, 1305250907, 978-1305250901
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