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The HR team of a firm establishes the guidelines for the performance management of its new and experienced employees. The measurement targets are defined in

The HR team of a firm establishes the guidelines for the performance management of its new and experienced employees. The measurement targets are defined in terms of sales targets achieved and the number of customer service calls made. Which of the guidelines to make the performance management system support organizational goals is being used by the HR department to measure the performance management system?  

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