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The Hyer-Than-Ever Kite Manufacturing Emporium must schedule the latest set of work orders through its frame-making department. Kites begin at frame making and then

 

The Hyer-Than-Ever Kite Manufacturing Emporium must schedule the latest set of work orders through its frame-making department. Kites begin at frame making and then proceed through one, two, or three other departments, depending on the ordered kite's sophistication. It is 8 a.m. Monday. Processing can start immediately. There is one operation per department. Shop scheduler Joan Weber faces the following set of orders listed in order of arrival. (Assume no other jobs will arrive at the frame-making department until the five already there have been started.) Kite Order A B C DE Frame-Making Time (Days) 10 12 7 5 8 Total Processing Time (Days) 20 18 12 12 10 Total Number of Operations 4 2 2 3 2 a. Using the order data, evaluate the first-come/first-served sequencing rule: 1. In what sequence should the frame-making department process the jobs? 2. What will be the average completion time in frame making? 3. What will be the average number of jobs in the frame-making department? b. Using the order data, evaluate the earliest due date sequencing rule: 1. In what sequence should the frame-making department process the jobs? 2. Which specific jobs, if any, will be late in leaving frame making? 3. What will the average job lateness be in the frame-making department? Kite Due Date (Days from Now) 25 15 16 17 12 c. Using the order data, evaluate the shortest processing time sequencing rule: 1. In what sequence should the frame-making department process jobs? 2. On what days will order E be in process in frame making? 3. What will the average job lateness be in the frame-making department? d. While Joan debated which rule to use, she received the following memo from Diane Britenbach, the president: Effective this morning, all departmental job sequencing should be performed using the slack time per operation rule. This should improve scheduling performance throughout the plant. 1. In what sequence should the frame-making department process the jobs if it uses the slack time per operation rule and considers due dates to be final due dates? 2. On what day will frame making complete order D? 3. What is the average completion time for this sequence in the frame-making department?

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