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The image below is a staple of every graduate/doctoral systems analysis and design course. It is an image I discussed twenty years ago in this

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The image below is a staple of every graduate/doctoral systems analysis and design course. It is an image I discussed twenty years ago in this very course. The points made by the image (sadly) are still very true today. How the customer explained it How the project leader understood it How the engineer designed it How the programmer wrote it How the sales executive described it How the project wasWhat operations How the customer was billec How the helpdesk supported it What the customer really needed documented installed Alternate Version of the Tree Swing How the customer explained it How the project leader understood it How the engineer designed it How the programmer wrote it How the sales executive de scribed it How the project was documented What operations installed How t How the helpdesk supported it What the customer was billed really needed Alternate Version of the Tree Swing Discuss the message of the image and the underlying problems it presents. Discuss at least three vantage points presented i.e. user, programmer, vendor)

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