Question
The Impact of Customer Retention Strategies in the South African Cellular Industry: The Case of the Eastern Free State. and Factors Affecting Customer Retention in
The Impact of Customer Retention Strategies in the South African Cellular Industry:
The Case of the Eastern Free State.
and
Factors Affecting Customer Retention in Commercial Banks In Tanzania; A
Case Of Azania Bank Arusha
Write the comparative summary of the findings that are presented in these two article
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Consumer Behaviour
Authors: Evans, Martin Evans
2nd Edition
0470994657, 9780470994658
