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The intensive care unit lab process has an average turnaround time of 2 6 . 2 minutes and a standard deviation of 1 . 3
The intensive care unit lab process has an average
turnaround time of minutes and a standard
deviation of minutes. The target value for
this service is minutes with an upper
specification limit USL of minutes and a
lower specification limit LSL of minutes.
The administrator of the lab wants to have four sigma performance for her lab. Is the lab process
capable of this level of performance?
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