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The intensive care unit lab process has an average turnaround time of 2 6 . 2 minutes and a standard deviation of 1 . 3

The intensive care unit lab process has an average
turnaround time of 26.2 minutes and a standard
deviation of 1.35 minutes. The target value for
this service is 25 minutes with an upper
specification limit (USL) of 30 minutes and a
lower specification limit (LSL) of 20 minutes.
The administrator of the lab wants to have four sigma performance for her lab. Is the lab process
capable of this level of performance?

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