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The _____ is the customer's underlying generic attitude about the meaning of service and the appropriate conduct of service providers. increased service expectation personal service
The _____ is the customer's underlying generic attitude about the meaning of service and the appropriate conduct of service providers. increased service expectation personal service philosophy derived service expectation cultural service expectation
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Auditing Cases An Active Learning Approach
Authors: Mark S. Beasley, Frank A. Buckless, Steven M. Glover, Douglas F. Prawitt
2nd Edition
0130674842, 978-0130674845
