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The JVH Jewelry Company markets the bulk of its products through seven salespersons operating in seven separate sales territories (on a one-to-one basis). This is

The JVH Jewelry Company markets the bulk of its products through seven salespersons operating in seven separate sales territories (on a one-to-one basis). This is due to the fact that other area salespersons use JVHs products only as a supplement to some other distributors line. The seven salespersons follow the opposite practice, using products of other manufacturers to augment the JVH line. For this reason the firm sets periodic quotas only for the seven salespersons. The firm sells nine product lines, listed in Table A, where each column shows how $1 in sales in each of the seven territories is distributed among various products. For example, the .07 coefficient for the first product, belts, indicates that on average, 7cents of every dollars worth of merchandise sold in the territory 1 is generated by belts. These distributions were found to be quite stable over time, regardless of the size of the account.

The market potential of each sales territory for the next planning period is presented in Table B. This is JVHs estimate of potential demand for its products next year for each of the seven territories at the present level of advertising. These demand forecast were based on past sales records, information gathered from trade associations, and governmental agencies, as well as independent forecast made by consulting firms that specialize in economic analysis of trade areas.

The cost of a dollars worth of merchandise required in the production of each product line, together with the corresponding sales commissions paid on each dollar of sales, is depicted in Table C. The production capacity of the nine production lines is given in Table D.

During recent years, the companys sales and profits have been growing very slowly. Last year, the company netted about $200,000 on sales of $650,000. Mr. White, the president of JVH Jewelry, was not pleased with the results. White felt there was a large quantity of unutilized production capacity as well as market potential. Mrs. Garp, the vice president of marketing, disagreed with Mr. Whites assessment. She felt that the company was at or near optimal operating conditions and that very little could be done within the framework of the existing conditions.

Last Monday, the president called the executive management team together and requested proposals for improving the situation. Mrs. Garp suggested an increase in the marketing efforts, especially in territories 2, 4, and 6, where current market potential is lowest. The VP for production suggested increasing production of those product lines that yield the highest return. The controller suggested dropping the least profitable products or territories, or both. The president was reluctant to accept any of these suggestions, because both the market potential and the production capacity were underutilized. Furthermore, the specific marketing plan proposed violated the production capabilities, and the proposed increase in certain product lines violated the marketing capabilities.

The president finally decided to call you in because of your background in quantitative analysis particularly linear programing. He wants you to prepare a report which is to include the following items:

  1. Evaluate the existing situation: determine if the company is indeed close to optimal operating conditions.
  2. Analyze the marketing and production proposals presented by the VPs and the controller.

Table A Dollar value of sales for nine Products in Seven Territories

Sales Territory

Product Line

1

2

3

4

5

6

7

1

Belts

0.07

0.02

0.01

0.15

0.18

0.15

0.00

2

Buckles

0.05

0.00

0.00

0.10

0.10

0.07

0.00

3

Packaged Goods

0.20

0.35

0.30

0.25

0.25

0.25

0.50

4

Necklaces

0.07

0.07

0.07

0.10

0.15

0.10

0.03

5

Earrings

0.15

0.15

0.15

0.15

0.15

0.15

0.15

6

Bracelets

0.10

0.20

0.10

0.10

0.10

0.10

0.05

7

Gold stone

0.18

0.10

0.17

0.10

0.05

0.05

0.12

8

Hematite

0.15

0.08

0.17

0.02

0.02

0.10

0.12

9

Job Turquoise

0.03

0.03

0.03

0.03

0.00

0.03

0.03

Total

1.00

1.00

1.00

1.00

1.00

1.00

1.00

Table B JVHs Market Potential in Each of Seven Selling Areas

Sales territory

Market Potential (Maximum)

1

$ 225,000

2

135,000

3

150,000

4

100,000

5

210,000

6

80,000

7

250,000

Total

$1,150,000

Table C Material Cost and Sales Commissions for the Nine Product Lines

Product Line

Cost of $1 in

Merchandise

Sales Commissions on

$1 in Merchandise

1-6 inclusive

$ 0.50

$ 0.15

7-9 inclusive

0.67

0.10

Table D Product Line Capacity

Product Line

Product Line Capacity

1

70,000

2

20,000

3

210,000

4

70,000

5

150,000

6

100,000

7

150,000

8

150,000

9

30,000

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