The Lean Six Sigma A Coffee Shop Which Operates At Las Vegas. Recently, The Et General Manager Manager Is Facing A Challenge About Not Meeting Their Targer Leach Time Of Serving Not Coffee Of 15 Minutes. The Lead Time Starts From Order Taking Until Arder Serving The Staffing Model Of The Shop Has Are Cashier, Ane Barista And A Guard. The Number Of Stapp,

 

 

Lean Six Sigma the a coffee shop which operates at Las vegas. Recently, the & general manager manager is facing a challenge about not meeting their targer lead time of serving hot coffee of 15 minutes. The lead time starts from order taking until arder serving The Staffing model of the Shop hay are cashier, une barista and a guard. The number of Staff, equipment and raw materials has been found sufficient Base an initial data analysis, the volume of customer has been stable. Because there is a need for the lead time to improve as to retain its customers and to even grow, a problem Solving effort has been started using the lean six sigma DMAIC approach Month Week Process Lead time I 13.45 May 2 15.21 3 May 14.78 May 4 13.25 June 5 14.37 June 6 June June 272 15.84 8 16.79 18.02