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The lesson learned from the United Breaks Guitar case study was: a . Learning to correct customer service failure b . Improvement in handling of
The lesson learned from the "United Breaks Guitar" case study was:
a Learning to correct customer service failure
b Improvement in handling of baggage
c Delivering friendlier customer service
d The need for a proper reimbursement policy
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Essentials Of Inventory Management
Authors: Max Muller
3rd Edition
1400212375, 9781400212378
