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The management of Fab Flowersa flower and gift delivery companyhas decided to pursue a software solution for the company's customer relationship management (CRM) efforts. Management
The management of Fab Flowersa flower and gift delivery companyhas decided to pursue a software solution for the company's customer relationship management (CRM) efforts. Management has stated that they would like to go with an alternative custom software developer rather than a prewritten solution. Think about the eight criteria we have reviewed for the evaluation of alternative custom software packages. What criteria would be important to use in comparing the bidders for final selection of the software acquisition? Why?
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