The Management Thinker We Should Never Have Forgotten by Joshua Macht

https://hbr.org/2016/06/the-management-thinker-we-should-never-have-forgotten

Author: Gipsie Ranney Title: Deming's Ideas in the Twenty-first Century - Parts 1 & 2

Author: Gipsie Ranney Title: Deming's Ideas in the Twenty-first Century - Parts 3 & 4

1. Unlike special causes, common causes...

should be ignored

are present always

are indicators that the process has changed

come from outside the system

2. Signals of a special cause include data which falls...

All of these answers

outside the specification limits

outside of 2 standard deviations from the average

consistently below the average for 10 consecutive points

3. According to Dr. Deming, which of the following is not a source of power?

wisdom

knowledge

authority of office

persuasive power