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The manager at the local bank noticed that after a new information system was installed at the bank, some of the customers' transactions were not
The manager at the local bank noticed that after a new information system was installed at the bank, some of the customers' transactions were not getting posted. The managers knew that this problem could lead to serious financial difficulties as well as unhappy customers. Describe the quality tools that could be used to get to the root cause of this
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Statistics Unlocking The Power Of Data
Authors: Robin H. Lock, Patti Frazer Lock, Kari Lock Morgan, Eric F. Lock, Dennis F. Lock
1st Edition
9780470601877
