The manager of a full-service health exercise club recently conducted a survey of 20 members. The...
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The manager of a full-service health exercise club recently conducted a survey of 20 members. The objective of the survey was to determine the satisfaction level of the club's customers. In addition, the survey asked for several demographic factors such as age and gender. The data from the survey are available below. Complete parts a and b below. Click the icon to view the survey data. a. One of the key variables is "Overall Service Satisfaction." This variable is measured on an ordinal scale as 5 = very satisfied 4 = satisfied 3 = neutral 2 dissatisfied 1 = very dissatisfied. Develop a frequency distribution for this variable and discuss the results. Construct a frequency distribution. Overall Service Satisfaction Frequency 1 2 3 4 5 The manager of a full-service health exercise club recently conducted a survey of 20 members. The objective of the survey was to determine the satisfaction level of the club's customers. In addition, the survey asked for several demographic factors such as age and gender. The data from the survey are available below. Complete parts a and b below. Click the icon to view the survey data. a. One of the key variables is "Overall Service Satisfaction." This variable is measured on an ordinal scale as 5 = very satisfied 4 = satisfied 3 = neutral 2 dissatisfied 1 = very dissatisfied. Develop a frequency distribution for this variable and discuss the results. Construct a frequency distribution. Overall Service Satisfaction Frequency 1 2 3 4 5
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