The managers at Perpetual Motion, a production and media agency, have recently decided that in order to maximize profits, employees will have to work on weekends. To help with this change, they have given all employees a bonus of 10 percent and an option to choose specific days off during the week. This is an example of using ________ to manage resistance to change. Question 60 options: a) facilitation and support b) education and communication c) negotiation and rewards d) manipulation and cooptation e) explicit and implicit coercion