Question
The market for superpremium ice creams is dominated by Ben&Jerry's and Haagen-Dazs, which compete with non-overlapping flavors and a chunky vs. smooth concept, depending on
The market for superpremium ice creams is dominated by Ben&Jerry's and Haagen-Dazs, which
compete with non-overlapping flavors and a "chunky" vs. "smooth" concept, depending on the
presence of mix-ins (mix-ins are extra ingredients like chocolate, caramel, candy, and baked goods
that have been added to the ice cream). Using a unit segment to represent smoothness of the ice
cream, Haagen-Dazs (A) produces perfectly smooth flavors (i.e. is located at 0), while Ben&Jerry's
(B) produces perfectly chunky flavors (i.e. is located at 1).
Ice creamconsumers differ in their preference for smoothness and are uniformly distributed along
the segment. Each consumer has a disutility (in addition to the price) from departing from their
favorite smoothness, equal to a unit transport cost of t = 2.
Both firms have the same marginal cost c = 10 and no fixed costs.
Q: In late 1992, Haagen-Dazs introduced Extraas, a line of chunky flavors. Few months later,
Ben&Jerry's introduced smooth flavors, a strategy described by Ben Cohen, the cofounder and
former CEO of Ben&Jerry's, as "When the smooth gets chunky, the chunky gets smooth". How
would you represent this using the model? What do you think that the rationale was? What do
you expect to happen to demand, prices and profits for the two firms? (no computations needed)
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