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The mean service time of a physician is 2 0 minutes with a standard deviation of 1 . 7 minutes. Upper specification limit is 2

The mean service time of a physician
is 20 minutes with a standard deviation
of 1.7 minutes. Upper specification limit
is 25 minutes, whereas lower specification limit
is 15 minutes for this process. Calculate the proper capability metric. Is the process capable?
Group of answer choices
Cp =0.98, not capable
Cpk =0.98, barely capable
Cp =1, capable
Cpk =0.98, not capable
Cp =0.98, barely capable

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