The newly recruited manager is very concerned with the possible inefficiency and ineffectiveness of operating Gardenia Bakeries (KL) Sdn Bhd Quality Control department when he/she discovers that all the operating supervisors in his/her department are very lacking academic credentials. In order to overcome the problem, the manager decides to conduct a series of training sessions. In preparing the training materials, the manager requires you (as an intern) to conduct some research on the following:

(e) Describe Two (2) problems (faced by your department) that are related to

the manufacturing process (10 marks)

(f) Research the types of solutions your department has adopted to solve the

problems (15 marks)

(g) Research the impact of such a solution on the production costs of the factory. (15 marks)