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The next four questions are based on calculation of customer lifetime value. Please read the following paragraph and complete the questions that follow: Nordstrom, the
The next four questions are based on calculation of customer lifetime value. Please read the following paragraph and complete the questions that follow:
Nordstrom, the apparel company has the following data from their annual reports. Calculate the customer lifetime value for Nordstrom.
i) Monthly revenue per customer - $87
ii) Profit per customer 23.1%
iii) Customer Retention Rate 82%
iv) Cost of doing business 5.2%
v) Expected customer lifetime 11 years
What is the annual revenue per customer?
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