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The number of calls Y arriving at a call center in a day can be modeled as having Poisson distribution with parameter it. Hence P(Y=n)=e_'i.ln=[l,1=....

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The number of calls Y arriving at a call center in a day can be modeled as having Poisson distribution with parameter it. Hence P(Y=n)=e_'\"i.ln=[l,1=.... (3) Find the expected value of Y. (b) Find the variance of Y. ((3) Suppose that the call center is only able to handle 11p to Tn. number of calls: and temporarily shuts down if the number of calls exceeds this threshold. i. Write an expression (in terms of Y] for the probability of temporary shut down. ii. Find a [nontrivial} upper bound to the probability of temporary shut down. (d) Let 110') = (Y 2)? Find E(n{Y)]

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