The objective of surveys is: 1 point Ascertaining the meaning of productivity Determining the activities of your customers Uncovering a competitive edge Defining which quality performance measures we will use 9. Question 9The selection of a focus group should be between _______ people with ________ characteristics. 1 point 7 and 10, common 10 or more, diverse 10 or more, common 7 and 10, diverse