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The objective of the CRM process is to develop loyalty and repeat purchase behavior among a retailer's best customers. Describe a customer that is truly
The objective of the CRM process is to develop loyalty and repeat purchase behavior among a retailer's best customers.
- Describe a customer that is truly loyal to a retailer?
- Please identify how aretailerof your choice that contributes to the development of customer loyalty and repeat purchases.How do they do through each of the elements of the retail mix - product, place, price and promotion?
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