The operations manager for Superfast Airlines at$$ Chicago's O'Hare Airport noticed an increase in the number of delayed flight departures. She brainstormed possible causes with her$$ staff:

bullet Aircraft late to gate

bullet Acceptance of late passengers

bullet Passengers arrive late at gate

bullet Passenger processing delays at gate

bullet Late baggage to aircraft

bullet Other late personnel or unavailable items

bullet Mechanical failures

Part $2$

Complete the following$$ cause$-$and$-$effect diagram to organize the possible causes of delayed flight departures into the following major$$ categories: equipment,$$ personnel, material, and procedures.

Material

Equipment

Procedures

Personnel

I

II

III

V

Aircraft late to gate

Passenger processing delays at gate

IV

Match each number in the chart with its corresponding cause.

Number

Cause

I

$$

Acceptance of late passengers

Delayed departures

Late baggage to aircraft

Passengers arrive late at gate

Mechanical failures

II

$$

Late baggage to aircraft

Passengers arrive late at gate

Acceptance of late passengers

Mechanical failures

Delayed departures

III

$$

Mechanical failures

Passengers arrive late at gate

Delayed departures

Acceptance of late passengers

Late baggage to aircraft

IV

$$

Acceptance of late passengers

Mechanical failures

Passengers arrive late at gate

Late baggage to aircraft

Delayed departures

V

$$