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The operations manager of a call center, in an attempt to develop a good forecasting model, looked at the percent of calls made in each
The operations manager of a call center, in an attempt to develop a good forecasting model, looked at the percent of calls made in each of the quarters with respect to the total number of calls per year. For the years to the manager observed that the average percent share each of the quarters in relation to the number of calls per year are as follows:
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