The performance of a supervisor of claims processing for a health care system is evaluated using various measures agreed upon in advance with the general manager. The general manager asked the supervisor to recommend several measures to evaluate the performance of his unit next year. Which one of the following performance measures

would likely have theleastpositive effect on the supervisor's motivation and performance?

A.Processing cost per claim.

B.Average processing time per claim.

C.Percentage of claims processed accurately the first time.

D.Total dollar amount of claims processed per month.