The planning tools and techniques mentioned in the book were forecasting planning ahead, Contingency planning preparing for alternate actions, scenario planning long-term step-by-step plan, benchmarking looking for ways to improve from others, and staff planning staff goal setting. I can relate to most of the tools and techniques as a business owner and a stay-at-home mother and wife. However, the three that stood out to me the most were Contingency planning, bench marketing, and scenario planning. I have always been a planner I like to know who what why and where so I can plan accordingly and I like to write it all down. I have a to-do list for everything