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The postmaster of a small western town receives a certain number of complaints each day about mail delivery. a . Determine two - sigma control

The postmaster of a small western town receives a certain number of complaints each day about mail delivery.
a.Determine two-sigma control limits using the above data. (Round your intermediate calculations to 4 decimal places
and final answers to 3 decimal places. Leave no cells blank - be certain to enter "0" wherever required. Round up any negative
control limit value to zero.)
My answers were wrong, so help would be greatly appreciated.
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