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The PQR firm is organized in a steep hierarchy, whereby ultimate authority resides at the top echelon, from where all reward and recognition initiatives emanate.

The PQR firm is organized in a steep hierarchy, whereby ultimate authority resides at the top echelon, from where all reward and recognition initiatives emanate. Middle management have the right to dictate or apply some form of punishment when instructed to do so by the top-level management. In the middle ranks are some technical specialists who are looked up to and respected for their specialist skills.

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According to French and Raven, power is a normal part of organisational life. Use the above scenario to explain how the different types of power are at play in PQR and which are more likely to cause resistance, compliance, or commitment on the continuum of employee cooperation.

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