The problem: Susan and Sandra have relied on an "old school" way of approaching sales that has been effective for decades but does not align with today's markets and the impact of social media. You realize that sales could increase with some changes to their strategy, but it will require new skills and approaches. There are three sales account managers who work remotely throughout the state. Each has asked for feedback and a unified strategy for future sales initiatives as the business continues to expand its markets. However, this would necessitate professional development. Be sure to read the HRM Scenario before posting. The task: Given the sales strategy, create the outline of a training and development plan to help the sales team implement the strategy. Be prepared to explain your submission.