The problem that the University of Kikuyu is facing is that they need to find a way to upgrade their infrastructure in order to align themselves with the contemporary paradigm shift of pedagogical innovation. The proposed solution is to implement a smart campus using cloud computing, which would allow the university to make decisions based on data that would improve safety and optimise limited resources. In order to learn how to use the technologies that make a smart campus a reality, the university must be educated on the application of a smart campus in order to provide creative global solutions and effectively cope in the current pedagogical climate.The University of Kikuyu is a teaching and research university situated in central London with 25,000 students and 3,000 employees including educators, faculty, administrators, and non-academic staff. Although the university's current infrastructure is akin to other universities' who adopt Virtual Learning Environments, as well as virtual and smart collaboration technologies as a means to facilitate pedagogical practice, the university wishes to upgrade its current infrastructure. Fortunately, the university has recently been granted a budget to upgrade its infrastructure and has proposed a smart campus as a potential solution. A smart campus refers to a sophisticated network infrastructure and internet-connected devices that includes engaging and helpful activities and connects users, devices, software, and technologies to allow universities to make decisions based on data that improve safety and optimise limited resources. However, the university has come to a crossroads regarding how a smart campus can innovate their pedagogical practice given their lack of understanding and practical experience of using the technologies that make smart campuses a reality.

action plans using innovation modelling; deduce and illustrate what needs to be done in order to solve the current problem. using plan, do, check, act (PDCA).