The process of differentiation does which of the following? a$.$ tells customers how you relate to the rest of the market and what is unique about you b$.$ asks customers to commit to your product within the first few minutes of the sales presentation c$.$ designs a strategy for understanding the product and knowing which product or configuration to sell to each customer d$.$ creates barriers that make it difficult for a competitor to get customers to switch based on price alone e$.$ lists the benefits and features that you offer to the customer in a concise statement