The process of writing strategic initiatives is an iterative process. Please try to improve on this iteration and post a new and improved version. After writing the "new and improved version tell us what you would suggest as a measurement? (be sure to write out the measurement in our post!) Why did you select that measurement? What in the way you revised the initiative made it actionable and measurable? Our strategy is to attain a strong competitive position by improving customer service, cycle time and quality of service through the application of cutting edge technology and best medical practices in our Emergency Department