The purpose of the Course Project is to apply the various Quality Management concepts, techniques and practices to real-world scenarios. Within the organization you have chosen, and given the importance for today's corporations to deliver quality products and services to customers and to achieve a competitive edge, these projects require you to apply the concepts, techniques and practices of total quality management to achieve strategic business objectives in today's environment.

Course Project Paper (Due Week 8)

For your Course Project due in Week 8, do or make a three to five page paper (not including a cover and reference page) discussing what you have learned in this class regarding Total Quality Management. You will demonstrate how each Course Objective is applied to the concepts of Total Quality Management with a current business issue. This assignment is worth 130 points.

You will be required to select a company of your choice (APPLE Inc company) and identify how the Course Objectives (COs) and concepts we covered in this course applies to the company you selected; up to and including the areas that are not done well within your selected company.

You will also be required to identify a current issue the company (Apple Inc) is facing and provide a recommendation on how to address this issue through an analysis and use of one of the quality tools, problem solving and decision making approaches, or continuous improvement methods. You will be required to provide details on your assessment. Please feel free to use this assignment template to get you started.

Be sure to include content on each of the Course Objectives and provide examples of examples of the concept(s) in action. Also, ensure your assignment is written to include APA standards and uses at least three (3) peer reviewed references. You may use each week's discussion topics to organize your thoughts and frame the approach of your paper.

• Background of TQM
• Background of company selected in relation to Course Objectives
• Analysis of quality tools used, problem solving and decision making approaches.
• Summary and Recommendations - Summarize your findings discuss any recommendations for the company or TQM program.
• APA Paper - Table of Contents, Headings clearly defined, 3 to 5 pages of content, references sited.