The purpose of this assignment is to assess your ability to explain the role of information systems in supply chain management (SCM), customer relationship management (CRM), enterprise resource planning (ERP), and collaboration systems. Action Items By the due date indicated, create your initial post on the following prompt: Locate a current article (from a reputable information technology industry publication) that discusses recent technical developments, including implementations, in customer relationship management. Summarize the main points of the article. Include a link to the article in your post