The Quality First Mechanical Co. fears that a large amount of overtime in its employees' work is causing fatigue, increasing stress, and contributing to a sudden increase in errors. Management has decided to reduce overtime by hiring two more technicians to work evening and weekend hours. While the current technicians will enjoy more free time, they may be upset about the reduced income. In hopes of softening the impact of this change on the technicians, management received board approval to provide a $2-per-hour wage increase. While this raise will be appreciated, it will not equal what some of the technicians were making with overtime.

Write communication plan for addressing the challenges that might arise from the scenario provided. Use clear headings to show which bullet you are addressing. Support your content with at least three references.