Question
The ride-sharing service Uber uses facial recognition software to verify its driver's identity. At random times during a driver's shift, the Uber app will require
The ride-sharing service Uber uses facial recognition software to verify its driver's identity. At random times during a driver's shift, the Uber app will require drivers to take a selfie before picking up a passenger. If the driver fails the ID check, they will not be assigned a driver and their account will be suspended until Uber can confirm the driver's identity. An Uber spokesperson explained, "Safety is our number one priority. There is nothing more important than the safety of the riders and drivers who use the Uber app."
Using what you have learned about Universal Usability, Inclusive Design, or Values Sensitive Design, identify one potential problem with this system. In 3-5 sentences, describe the issue and use a concept or concepts from class to explain why it might be a problem.
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