Question
The Rocky Mountain Resort Corporation owns and operates a luxury hotel in Banff, Alberta. In response to complaints about patrons bringing their dogs and cats
The Rocky Mountain Resort Corporation owns and operates a luxury hotel in Banff, Alberta. In response to complaints about patrons bringing their dogs and cats into the hotel, the resort has introduced a policy that animals are not permitted on the premises—in any of the hotel rooms, the lobby, restaurants, or the lounge. The notice is on the resort website and at the registration desk. Safia and Madelaine have arrived at the hotel for a weekend visit. As Safia has limited vision, she has her CNIB Guide Dog, Rufus, with her. When they tried to register at the hotel, the clerk at the front desk informed Safia that Rufus could not stay with her. She spoke to the manager and asked whether there was an exception for Guide Dogs. The answer was no; for health reasons, animals were not permitted in the hotel.
Question 1: What is the legal claim that Safia can bring against the Rocky Mountain Resort Corporation?
Question 2: What are the arguments for and against Safia's claim?
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